Occupational Certificate: Retail Chain Store Manager

NQF 5 | SAQA ID 103150 | 106 CREDITS

Programme Details

Duration: 12 Months (Minimum)

The Occupational Certificate: Retail Chain Store Manager is designed for professionals who want to lead and manage retail operations with confidence and commercial insight. This qualification equips you with the practical skills, applied knowledge, and workplace experience needed to manage retail stores in competitive and technology-driven environments.


 At The DaVinci Institute, we focus on applied, work-integrated learning. This programme develops your ability to drive operational excellence, manage financial performance, enhance customer experience, and lead retail teams effectively.
 You will graduate with a strong, end-to-end retail management capability aligned to modern retail best practice.

What You Will Learn

You will develop the capability to:

  • Maintain or improve customer service standards in a retail chain store.
  • Manage stock levels.
  • Manage retail chain store operations.
  • Minimise shrinkage and loses in a retail chain store.
  • Plan to improve the bottom line contribution of a retail chain store.

Programme Structure

This is a fully integrated occupational qualification consisting of:

  • Knowledge Modules (Retail operations, financial management, customer service, merchandising, people management)
  • Practical Skills Modules (Store management, sales planning, performance monitoring, reporting and control)
  • Workplace Experience Modules (Applied learning in real retail store environments)
  • All components are compulsory and designed to build complete, work-ready project management competence.

Entry Requirements

  • An NQF Level 4 with Mathematical Literacy and Communication. 
  • Recognition of Prior Learning (RPL) will be considered for experienced professionals who do not meet the formal entry requirements. 

Recognition of Prior Learning (RPL)

 Alternative access routes may be granted through the RPL process, evaluated by the Senate on a case-by-case basis. For more information, please refer to the RPL, CAT and Articulation Policy or email: admissions@davinci.ac.za inci.ac.za


Online Information Sessions:

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Choose from three intakes per year:


March
June
October

Study Mode:

Online distance education with online learning engagements

Duration: 

12 Months (Minimum)

Support:

Fully supported

Accreditation:

The DaVinci Institute for Technology Management (Pty) Ltd, Registered with the Department of Higher Education and Training as a private higher education institution under the Higher Education Act, 1997. Registration No. 2004/HE07/003. This qualification is accredited by the Council on Higher Education and Registered on the National Qualification Framework (NQF) by the South African Qualifications Authority (SAQA).

FEES:

Application Fee:

R 350.00

Admission Fee:

The admission fee is a non-refundable fee payable prior to the commencement of the programme.  

Registration Fee:

R4 200.00

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When you exit the qualification, you should be equipped to:

  • Evaluate management development theories and the impact they may have on sustainable development within the student’s economic context.
  • Demonstrate the ability to apply techniques related to the management of technology, the management of innovation, and the management of people processes within a working or community environment.
  • Examine and communicate ideas and concepts related to systems thinking, problem-solving, and decision-making.
  • Apply technology, innovation, people, and systems thinking concepts to transform individuals, communities, and/or organisations.
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